Anyone have experience with soft serve ice cream machines?

So I’m getting a soft service machine for my food truck. It looks like you take your mix, add water and pour it in whatever. But it has a disclaimer that the VATs are not refrigerated and the ice cream must be removed when not in use. Is that a common thing? I could use some insight, thank you! Also this is the machine in question. https://www.rakuten.com/shop/costway/product/EP23791/?sku=EP23791&scid=pla_google_costway&source=en-US&gclid=CjwKCAjw_-D3BRBIEiwAjVMy7DwBq1dcR-4iTcH9s0GB6yWWXPJqRuizpMI9m5Sw6oBKlnqrZbNLyxoCPuEQAvD_BwE

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